Think your frontline turnover problem requires bigger paychecks? Think again. The real reason your best employees keep walking out the door is less to do with compensation and more with who's leading them daily. Discover how focusing on supervisor skills—not just pay scales—can dramatically reduce turnover costs.
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If your supervisors are struggling with high turnover, spotty attendance, and productivity issues, you might think you made the wrong choice in promoting them. But before you blame their leadership abilities, ask yourself: Did you ever teach them how to lead? The problem with most supervisor promotions isn't the person you chose – it's what happens (or doesn't happen) after you choose them.
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